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Emily’s list: Consumer power edition

Emily Crone

American consumers have really found their voice lately. In late September, Bank of America announced it would be implementing a $5 monthly fee for some debit card users, and their customers went into a rage. People complained hotly and loudly in every online outlet possible that this change was unacceptable and that they would take their business elsewhere. A little more than a month later on Nov. 11, Bank of America changed course and said it was scratching its plans to add a fee.

Just a few months ago, Netflix made headlines when they announced a major price increase in addition to a splitting of DVD and streaming services. They received massive amounts of backlash. Netflix eventually crawled back into the spotlight and admitted the flub, and decided to go back to just having one service with two products.

People have been using social media to broadcast bad experiences with companies, but I feel like in the past few months, consumers have really had a huge voice and lead major corporations to change their policies and prices. For all kinds of interesting financial tidbits and know-how, please read on for my roundup of my 10 favorite money-related blog posts from the past week!

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