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Tag Archives: debt collection

Get a call from a debt collector? Don’t panic

Sienna Kossman

I’ve always been super careful about paying all my bills on time. So last week when I answered a call from an unknown number only to learn it was a debt collector, my stomach dropped.
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Researchers’ model predicts who will, won’t pay delinquent card debt

Fred Williams

Researchers studied thousands of overdue card debts to determine what separates payers from non-payers. They found that banks’ traditional credit standards aren’t good at predicting who will pay once a balance goes delinquent.
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Medical debt confounds even the experts

Fred Williams

Medical costs are so complicated, they sometimes even stump the experts. During a regulatory hearing last week, panelists shared their own headache-inducing run-ins with the way health services are billed and collected.
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I’m not William. Wrong number robocalls hard to fight

Kelly Dilworth

For more than a year now, I’ve been living with constant calls from debt collectors, but the calls are for a man named William. No matter how many times I tell the callers they’ve got the wrong number, they keep calling back. And now I’m getting robocalls, with no chance of talking to a live person to explain that I’m not William.
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Report slams Education Department use of debt collectors

Fred Williams

Commission-driven collectors have little incentive to steer borrowers toward programs that help them make affordable payments and complete their degrees, according to a consumer advocate group.
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