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Who still walks into a bank to do business?

Connie Prater

Who still goes into a bank anymore and what are they doing in there?

I pondered that question on a recent drive in to work. On my roughly 15-minute commute to work, I drive past about a dozen bank branches for large national banks as well as regional and state banks and credit unions. In many major cities, banks are on every other corner of major thoroughfares.

I may not represent the typical banking client, but I’m pretty sure I’m part of an increasingly large number of them who bank electronically. If I go near a bank, it’s to drive through the ATM lane. On the now-rare occasions when someone gives me a paper check (yuck!), I use the drive-up teller to deposit it.

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