Category Archives: New products

Capital One unveils chatbot that loves emojis

Taylor Tompkins

Capital One is hoping its new chatbot can help you with everyday banking and credit questions – and maybe even get you out of a financial jam – all by using emojis. The company unveiled its first chatbot Friday, the…
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Fast food faster? McDonald’s gambles on an app-etizing idea

Jay MacDonald

Last week, McDonald’s promised investors a bright future with fries, announcing it will introduce mobile order and payment technology by year’s end at 20,000 of its new “Experience of the Future” restaurants, including 2,500 in major U.S. markets. Customers there…
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Banks add virtual tellers as branch numbers shrink

Jo Ellen Meyers Sharp

Bank of America made news in February with the opening of three teller-less branches, but Indiana-based Salin Bank and some regional banks have been adding virtual tellers for years. Here’s how Salin Bank tellers miles away help customers at branches…
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